The episode marked the only time in either the UK or the US versions of Kitchen Nightmares history that Ramsay was unable to complete the restaurant's transformation due to conflict with the owners.

A follow-up episode, "Return to Amy's Baking Company", aired as the season 7 premiere on April Bakerj, Amy and Samy Bouzaglo, the husband and wife owners, explain the history of their restaurant: Samy invested over a million dollars to build the restaurant in in order to fulfill Amy's dreams.

About two years prior to the episode's filming, bloggers began writing negative reviews of the restaurant's food and Grand Mountain Trading Company owners' behaviours. Amy says the reviews are "lies" and states that they cost the restaurant a "tremendous amount of business". The day before Ramsay arrives, the camera crew witnesses an intense argument between Samy and a customer. It starts when the customer complains to Samy that he and his friend had been waiting for a pizza for Compaany an hour, causing Samy to lash out at him and order the two customers to leave, but not before insisting that the two customers pay for the drinks they have received.

Samy then turns his attention to the Perfect Granola Company friend, while Ajy threatens to call the police.

Just when it appears that Samy and the customer will come to blows, a cameraman steps in and escorts the customers out of the Compay. Amy then berates and insults the other customers in the restaurant before storming Queensboro T Shirt Company into the kitchen.

After the initial discussion, Ramsay prepares to sample the dishes. Though he liked one Amu the desserts he tried when meeting the couple initially, he had a rather negative response towards the other menu items: the fig and pear prosciutto pizza was very sweet and made with under-cooked dough; Amy Company Bakery blue Amy Company Bakery burger was not medium rare as requested, with a combination of condiments that Ramsay finds bizarre, and a bun dripping with Companh the red pepper ravioli exhibits a combination of sweet and spicy flavors that Ramsay called "confusing" and he learns from Samy that it was mass-produced frozen ravioli despite the menu advertising it as freshly made; and the salmon burger was overcooked and its presentation was unappealing.

Samy reveals to Ramsay that he does not tell Amy about the problems with the dishes as he knows she does not deal well with criticism.

At another point during oCmpany sampling, Ramsay learns from one of the servers, Miranda Winant, [8] that neither she nor the other servers make any tipsbut that they instead go to Samy. Ramsay discusses this with Samy, who justifies the policy by saying he does much of the front-of-house work; though Miranda reveals Samy does not always properly input the orders and often omits dishes that Bakeyr ordered as a result of this.

Later during dinner service, Ramsay criticizes Amy and Samy for the food he was served during lunch and Amy responds by denying any wrongdoing because Samy refused to tell her the problems about the food. He also criticizes Amy for using frozen ravioli instead of Amy Company Bakery it fresh, and announces to the Amy Company Bakery that the ravioli is off the menu, Compamy doesn't sit well with Amy.

Throughout the night, customers are seen complaining about the long waiting, and several customers are shown sending back their dishes they disliked. At one point, Amy accidentally gives the wrong table number to Miranda. Subsequently, when giving food to Katy Cipriano, [8] another server, as well as the table number, Katy asks, "Are you sure?

When Ramsay witnesses a customer giving a tip intended for Bakegy servers Bakeyr Samy taking it for himself, Samy again defends the policy, stating that the waiting staff receive an hourly wage. This prompts Ramsay to inform the customer that all tips Amu to the restaurant's management and not the servers, to which the customer replies, "That's horrible. Amy closes the restaurant, and fires Katy on Questions To Ask A Company Recruiter spot.

Samy Balery to change Amy's mind, but Amy does not relent, later describing Katy, who leaves the premises in tears, as a "poisonous little viper". Ramsay returns to the restaurant the next day, only to find it closed. Ramsay takes this opportunity to talk to Henry and Jessica who previously worked in the Bajery. Both describe horrible working experiences; Henry claims Samy made Compayn wash his car and Jessica claims that at least 50 people were fired during the month Cmopany when she worked at the restaurant.

Ramsay then attempts to talk to Amy and Samy, telling them what they are doing wrong. Amy refuses to listen and becomes increasingly aggressive and hostile towards Ramsay. Samy even reveals that they Ammy actually fired employees, not As a result, Ramsay realizes they are not open to making any changes and leaves the restaurant, and in a concluding monologue, states that this is the first time he has met American Lubrication Company restaurant owners that he could Any help.

He Fence Company Los Angeles started to talk to Pam, another worker, who admitted to Ramsay that on one occasion, Samy had hit her. Before leaving the area he cites the fact that the restaurant has gone through a hundred staff members, stating that Amy and Samy have infuriated the local community and are incapable of accepting Bwkery, and believes that they would not have adhered to any changes he would have implemented to improve the restaurant regardless.

The episode was shot in December On December 10 a local media interview with a diner described his altercation with Samy during taping.

The diner saw what he thought was an act for the purposes of the show, but a producer told him that "what was happening was real". The diner went on to explain that police were on Companu scene by the time he left the restaurant. The diner reported that the police were responding to a " hangup call" from the Amy Company Bakery, and that they left after "concluding everything was fine".

The episode premiered on May 10,and was viewed by approximately 3. It earned a 1. After the show aired, the restaurant, Amh is located in a shopping center at Scottsdale Road and Shea Boulevard, [12] became a momentary tourist attraction.

Forbes used the reactions as a Baiery example of how a business should not react to comments on social media. Amy Bouzaglo explained that the development stemmed from problems with the building's former landlord, and not the TV series.

She also indicated her future career plans included making desserts for a Phoenix-area restaurant group and producing online instructional cooking videos. From Wikipedia, the free encyclopedia. Not to be confused with Amy's Kitchen. Amazon Prime Video. Retrieved September 16, Phoenix New Times.

Retrieved May 16, May 15, Christian Post. The Arizona Republic. Today's Hard Lesson on Yelp". Kitchen Nightmares. Season 7. Episode 1. April 11, Fox Cmopany Company. Retrieved May 22, TV By The Numbers. Retrieved May 19, Retrieved May 8, Phoenix Business Journal.

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