Airbnb has a consumer rating of 1. Airbnb also ranks th among Hotels sites. We booked a town house in Zagreb through Airbnb. The host was friendly right from the moment we made the booking. The house was clean and warm and the customer service we received Revjews Airbnb was amazing. I will definitely use them again.

I was traveling with my 88 year old mother and handicapped daughter. We booked a place that Aigbnb it had a kitchen, a television, a washer and that we had the place German Steel Company Qatar ourselves which is what we requested.

We arrive late in the evening and it had NO kitchen, NO working television, NO working washer AND we would have to share it with the woman who owned it and several others.

We were told to go to a hotel ad they would reimburse us while they Airbnb Company Reviews us a new place. Sounds reasonable but the next place only had one bed so again they said go to Saad Trading Company hotel and they iArbnb reimburse us.

Finally on the third day we Reciews to a place that is adequate and guess what despite the promises they refused to reimburse us for the hotels. Dishonest and inaccurate representation of the listings, dishonest promises and hours spent on the phone when we should have been able to enjoy our vacation.

I am still fighting this battle Despite the fact that I have recordings of them promising the reimbursements and it is in the noteds on our account they still are not honoring them and we wasted days and the stress of moving my elderly motherhandicapped child and lugging heavy suitcases from place to place.

I Compnay NEVER book with airbnb again, I hadn't seem my mother in a year and airbnb's lack of integrity and dishonesty ruined our Revuews.

AirBnB is the worst. You might be able to go to the resolution centre, Professional Painting Company previous posts are correct.

Watch your money with them. Once they make an error it's hard to get it back. You may have to go through the credit card you charged it to and even then the dispute process might take awhile. Hopefully, you have other money to use in the mean time or Compamy date of your trip is at least weeks out? They say it's a security measure to protect you and everyone else but it's not.

They are pirating your info. It's very common with sites like this now. If you want to continue using AirBnB you have no choice unfortunately. Being a host, I can say that when things are going good, all is great, but if something goes wrong, as a host, you will not get the support from Airbnb that is promised. They do not Compsny behind their hosts, I find they like to a facade that all is great in the land of Airbnb. You don't. The only thing that you can be sure of is that if you have a problem Airbnb will be unreachable.

They hide from dissatisfied customers Airbnb Company Reviews hosts alike. You are taking big chances when you deal with them. The benefits just aren't worth the risks. I haven't been a host, but would certainly recommend that you read ALL the reviews here before getting involved with Airbnb.

You will NOT get all your money back. They usually state whether they have a mild, medium Wausau Insurance Company Provider Phone Number strict cancellation policy.

So if you cancel within a certain number of days it will affect how much you get back. Hello, First, the credit card co. In turn, the cc co. Airbnb is notorious for these types transactions and should be shutdown.

Your son has learned a business lesson They do not check to see if a host can legitimately rent the place they are advertising. In my experience, the host cancelled 48 hours before, claimed she was going to be evicted if she rented to me.

I was only miles from home. I did not and will not use them again. Susan's answer is very Revifws and I agree with her. Also, always look at the reviews, they are very important. If there is a really bad review, don't stay there.

You need to check the locations online as well. You don't want to be in a bad, dangerous area If you have a problem, the AirBnB website is useless. Google the AirBnB customer service number from your location. Airbnb is a marketplace for short-term vacation rentals, room rentals, apartment rentals and sublets. Home and apartment owners or renters pay a fee to list, market and rent their places.

Claim your listing for Clmpany to respond to reviews, update your profile and manage your listing. Share on Twitter. Add a note optional - e. Airbnb Is this your business? Write a Review Ask a Question. Corporate Values. Overview Airbnb has a consumer rating of 1. What reviewers want you to know Positive highlights No positive highlights yet. Critical highlights absolutely terrible customer servicethey are SO eager to hang up on you and clearly don't want to help.

Top Positive Review. Top Critical Review. Sort by: Newest to Oldest Helpful Rating. Rating 5 stars. Other Verified purchase. Contains image or video. English only. Reviews that mention popular keywords customer service host credit card 86 place phone number 53 refund 24 hours 36 money guest 2 days 33 apartment reservation Recently stayed in Maui.

I had booked a large house for myself, kids and grandkids. Yes a crazy situation and obviously incredibly rare. My issue is how Airbnb handled this.

Told them the situation and they put me on hold for another 10 minutes to get a supervisor. The supervisor said that he could not move unless the Com;any agreed to refund my booking. They called the host and my story was confirmed. The supervisor pointed out 2 potential sites which I could have done quicker myself. I immediately booked one and got the "we will respond within 24 hours" email I have a family group of I called Airbnb Airbnb Company Reviews and told them about the 24 hour email They promised to get back to me I got a couple of texts but zero and I mean zero places to spend the night 4.

We managed to find a non Airbnb solution. It's been 2 weeks since this debacle. I'm thinking traditional rental agency next time. Comment Thank you Respond as company Share Helpful 1. I would give them less than 1 if that was an option. I explained I would be flying cross country and was quite worried.

The answer I received was stunning. I was told that the host should forgive any penalties due to the threat of the virus. Comment Thank you Respond as company Share Helpful 0.

The shower had basically no hot water and during this time it was early February and 20 degrees outside.

The host did nothing to fix these issues. Have not and will not use Airbnb again. I have been trying to create a business account with them. Their system doesn't work properly with setting-up the account. I tried calling their customer service. No one could speak English and they just hung-up on Cojpany when I asked in the local language if I could speak with someone who could.

Vacation Rentals, Homes, Experiences & Places - Airbnb

Unforgettable trips start with Airbnb. Find adventures nearby or in faraway places and access unique homes, experiences, and places around the world. Unforgettable trips start with Airbnb. Find adventures nearby or in faraway places and access unique homes, experiences, and places around the world. ... Rating 4.99 out of 5 650 reviews…

How do reviews work for stays? Airbnb Help Center

Reviews are limited to 1000 words and must follow Airbnb's Review Policy.The best reviews include information that will help future hosts and guests. For example, you can share about your interactions with your guest, host, or their affiliates, and guests can highlight qualities that made the stay special (like cleanliness, personal touches, or convenience).…